Terms of service

OVERVIEW

This website is operated by K Beauty Glow. Throughout the site, the terms "we", "us" and "our" refer to K Beauty Glow. K Beauty Glow offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 - ONLINE STORE TERMS

1.1 By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

1.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

1.3 You must not transmit any worms or viruses or any code of a destructive nature.

1.4 A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

2.1 We reserve the right to refuse service to anyone for any reason at any time.

2.2 You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

2.3 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

2.4 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

3.1 We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.

3.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - PRICE AND PAYMENT

4.1 Prices shown on the site are in USD, excluding applicable shipping fees and all transactions with K Beauty Glow are made in US dollars. Shipping fees will be charged where applicable and will be included in the order total upon checkout.

4.2 Prices or shipping fees for our products are subject to change without notice.

4.3 The price of products will be as stipulated at all times on our site, except in case of an obvious error. Although we make every effort to ensure that the prices and features on the website are correct, errors may occur. If we discover an error in the price of any of the products that you have ordered, we will notify you as soon as possible and give you an option of confirming your order at the correct price. If K Beauty Glow is unable to contact you, your order may be cancelled and the amount paid by you will be refunded in full via the original payment method you used.

4.4 You may pay for your purchase using credit card, debit card, PayPal, or other payment methods as displayed at checkout.


SECTION 5 - PRODUCTS OR SERVICES

5.1 All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of K Beauty Glow.

5.2 While we try to provide an accurate description of the products, we do not warrant that the descriptions, colors, information, pricings, promotions or other contents available on the site are accurate, current or free from error. K Beauty Glow may correct any errors, inaccuracies or omissions and to change or update the information of orders if any information on the site is inaccurate at any time without prior notice, including after you have submitted your order.

5.3 Not Healthcare Advice - The information provided on our website, including product descriptions, skincare tips, recommendations, or any content shared by our brand, its staff or affiliates through email, telephone, or other communication channels, is intended solely for general informational purposes. This information does not constitute professional medical, dermatological, or skincare advice. We do not diagnose, treat, or cure any skin conditions. Always consult a qualified healthcare provider or dermatologist before starting any new skincare regimen, particularly if you have sensitive skin, allergies, or existing skin concerns. By using or consuming our products, you acknowledge that you have reviewed their suitability for your needs and assume all risks associated with their use. Neither K Beauty Glow nor its representatives are liable for any adverse effects resulting from reliance on the provided information.

5.4 All Korean beauty products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients of the products to avoid potential allergic reactions. Perform a patch test before using any new skincare product.

5.5 Product Authenticity - K Beauty Glow is committed to selling only authentic Korean beauty products sourced directly from authorized distributors and manufacturers. All products are genuine and imported from Korea or authorized suppliers.

5.6 We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

5.7 In the event that the product you receive is defective or incorrect, terms of K Beauty Glow Return & Exchange Policy shall apply.

5.8 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

5.9 We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


SECTION 6 - DELIVERY

6.1 The products displayed on the site can be ordered and delivered to locations as specified during checkout. Please refer to our Shipping and Delivery page for more information on the various delivery options that K Beauty Glow offers.

6.2 Subject to the availability of the products you have ordered, K Beauty Glow will endeavor to deliver the order consisting of the products listed in the estimated timeframe indicated when selecting the delivery method.

6.3 You may occasionally experience delays in delivery for reasons such as a high volume of orders being received by K Beauty Glow during sales periods, holidays or occurrences of unforeseen circumstances.

6.4 Risk of damage to or loss of the products shall pass to you at the time of delivery.

6.5 Notwithstanding delivery and the passing of risk in the products or any other terms in these Terms, the property in the products shall not pass to you until K Beauty Glow has received payment in full.


SECTION 7 - RETURNS & EXCHANGES

7.1 All returns must be done in accordance with the instruction set out in our Return & Exchange Policy page.

7.2 For any returns, the return is subject to the conditions listed on our Return & Exchange Policy page. For products that meet our stated return conditions, you may choose for the products to be replaced or refunded.

7.3 Due to the nature of skincare and beauty products, we maintain strict hygiene standards. Opened products may only be returned if they are defective or damaged upon arrival.

7.4 K Beauty Glow reserves the right to refuse unreasonable return requests, cancel orders, or terminate accounts suspected of excessive returns, return fraud, or abuse of our return policy.

7.5 K Beauty Glow reserves the right to change our return policies and/or reject any exchange requests for any reason without prior notice. Should there be any dispute, K Beauty Glow's decision will be final.


SECTION 8 - LOYALTY PROGRAM

8.1 K Beauty Glow may offer a loyalty rewards program to registered customers.

8.2 Expiry of Points - Loyalty points will expire if there is no account activity for 12 consecutive months.

8.3 No Cash Redemption - Loyalty points cannot be redeemed for cash.

8.4 We reserve the right to upgrade, downgrade, suspend or terminate your loyalty program membership at any time.

8.5 Changes to the Loyalty Program - K Beauty Glow may at any time without notice to customers (i) enhance, replace and/or revise the types of benefits and privileges available; (ii) revise or add to these Terms and Conditions; and (iii) suspend or terminate the loyalty program.


SECTION 9 - ACCURACY OF ORDER AND ACCOUNT INFORMATION

9.1 To be able to make purchases through our site, you will be required to provide your personal details including your name, billing and shipping address, e-mail address and/or other contact details. If you do not provide us all the information we need, we cannot process your order.

9.2 The information or personal details that you provide us shall be processed in accordance with our Privacy Policy. When you place an order on our site, you confirm that you are aged 18 or above and legally eligible to enter into binding contracts. If you are aged under 18, you may only place an order with the consent of your parents or guardian.

9.3 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

9.4 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

9.5 All orders may be subject to verification by K Beauty Glow's internal security system before approval for shipment. We reserve the right to hold a shipment in case of suspicious activity relating to fraud or misuse of payment methods.


SECTION 10 - INTELLECTUAL PROPERTY

10.1 All intellectual property rights (including, without limitation, text, graphics, logos, images, photographs, copyright, trademarks, and design rights) in the site are the property of K Beauty Glow and are protected by applicable copyright laws.

10.2 K Beauty Glow and all related logos are trademarks of K Beauty Glow. All rights are reserved.

10.3 Use of any of K Beauty Glow's intellectual property rights, trademarks or service marks without our express written consent is strictly prohibited.

10.4 Use of materials on the site including reproduction, modification, distribution, republishing, transmission, display or performance without prior written permission of K Beauty Glow is strictly prohibited.


SECTION 11 - OPTIONAL TOOLS

11.1 We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties.

11.2 Any use by you of optional tools offered through the site is entirely at your own risk and discretion.


SECTION 12 - THIRD-PARTY CONTENT AND LINKS

12.1 Certain content, products and services available via our site may include materials from third-parties. K Beauty Glow does not guarantee the validity, accuracy, or completeness of any third-party content.

12.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

12.3 Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 13 - USER CONTENT SUBMISSIONS

13.1 You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the site, including product reviews and ratings.

13.2 By submitting content to K Beauty Glow, you represent and warrant that you are the sole author and owner of the content and that all content submitted is accurate and does not violate any third-party rights.

13.3 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, or other personal or proprietary rights. Your comments will not contain libelous or otherwise unlawful, abusive or obscene material.

13.4 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, or objectionable.


SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS

14.1 Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.


SECTION 15 - PROHIBITED USES

15.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for: (a) any unlawful purpose; (b) violating any regulations, rules, or laws; (c) infringing upon intellectual property rights; (d) harassing, abusing, or discriminating against others; (e) submitting false or misleading information; (f) uploading viruses or malicious code; (g) collecting personal information of others; (h) spamming or phishing; or (i) interfering with security features of the Service.


SECTION 16 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

16.1 We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

16.2 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are provided 'as is' and 'as available' for your use.

16.3 In no case shall K Beauty Glow, our directors, officers, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products purchased.


SECTION 17 - INDEMNIFICATION

17.1 You agree to indemnify, defend and hold harmless K Beauty Glow and our affiliates, partners, officers, directors, agents, and employees from any claim or demand made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.


SECTION 18 - PRIVACY

18.1 By submitting your email address in connection with your account, you agree that K Beauty Glow may use your email address to contact you about your account or orders. Our Privacy Policy provides further details on how we collect and use your information.


SECTION 19 - SEVERABILITY

19.1 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.


SECTION 20 - TERMINATION

20.1 These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by ceasing to use our services.

20.2 If we determine that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.


SECTION 21 - ENTIRE AGREEMENT

21.1 These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service.


SECTION 22 - GOVERNING LAW

22.1 These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to principles of conflict of laws.


SECTION 23 - CHANGES TO TERMS OF SERVICE

23.1 You can review the most current version of the Terms of Service at any time at this page.

23.2 We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.